Pixelmator quit unexpectedly

[varacolacci]

Hi Pixelmator,

I was working with a pretty simple 1080x1920 image, a gradient color into a square shape and Pixelmator suddenly crashed!.

Now, the app quits/crash every time I try to open it.


"Pixelmator quit unexpectedly"
Send report.

How can I recover my software or even delete all the cache data to get a new fresh install of the application?
Looks like the cache data is corrupted.

[Myra]

Same happened to me... HELP PLEASE

[varacolacci]

Same happened to me... HELP PLEASE

I've fixed that deleting the Cache.

/Mac HD/Users/your-user-name/Library/Containers/pixelmator

Look carefully all of these folders, my problem was working with gradients.
So, I deleted gradients and temporal files.

That's all!
Hope it will help you.

[Demario Bogan]

First, try closing Pixelmator quickly and starting it up again to see if that fixes the problem. To get to the Force Quit Applications box on macOS, press Command + Option + Esc. Pick Pixelmator from the list, then click "Force Quit." After that, try to open Pixelmator again.

Check to see if you have the most recent version of Pixelmator. Updates for software often fix bugs and make changes that can fix problems with crashing. If there are any updates for Pixelmator, check the website or your app shop and install them if they are there.

A simple restart can fix program problems sometimes. Start up your computer or device again, then open Pixelmator again to see if the problem still happens.

[JuicyJuss]

Hi there,

Same thing here, 100% reproducible:
1. Launch Pixelmator Classic, then open any document.
2. Go to menu View, then click on Show Gradients
==> app crashes and can no longer be re-launched (crash loop)

Temporary workaround to be able to re-launch Pixelmator Classic:
1. Delete ~/Library/Containers/Pixelmator
2. Delete ~/Library/Containers/com.pixelmatorteam.pixelmator

MacBoox Pro 16" 2019, 2.6 GHz Intel i7, macOS Sonoma 14.4, 16 GB RAM

What can be done to avoid/solve this?

Crashing thread:

Thread 6 Crashed::  Dispatch queue: CA DispatchGroup
0   libobjc.A.dylib               	    0x7ff81857865d objc_msgSend + 29
1   CoreGraphics                  	    0x7ff81e4a4c48 CGFunctionEvaluate + 243
2   CoreGraphics                  	    0x7ff81e4a49f2 function_evaluate + 467
3   CoreGraphics                  	    0x7ff81e4a40d3 ripc_AcquireFunction + 844
4   CoreGraphics                  	    0x7ff81e4a33e7 ripc_DrawShading + 5134
5   CoreGraphics                  	    0x7ff81e8e5749 CG::DisplayListExecutor::drawShading(CG::DisplayListEntryShading const*) + 435
6   CoreGraphics                  	    0x7ff81e9d20dd CG::DisplayList::executeEntries(std::__1::__wrap_iter<std::__1::shared_ptr<CG::DisplayListEntry const>*>, std::__1::__wrap_iter<std::__1::shared_ptr<CG::DisplayListEntry const>*>, CGContextDelegate*, CGRenderingState*, CGGStack*, CGRect const*, __CFDictionary const*, bool) + 195
7   CoreGraphics                  	    0x7ff81e522285 CG::DisplayList::execute(CGContextDelegate*, CGRenderingState*, CGGStack*, CGRect const*, __CFDictionary const*) + 355
8   CoreGraphics                  	    0x7ff81e522042 CGDisplayListDrawInContextDelegate + 558
9   AppKit                        	    0x7ff81c4df829 0x7ff81c04a000 + 4806697
10  AppKit                        	    0x7ff81c4c3e69 0x7ff81c04a000 + 4693609
11  QuartzCore                    	    0x7ff821020f0f CABackingStoreUpdate_ + 630
12  QuartzCore                    	    0x7ff82107fafa invocation function for block in CA::Layer::display_() + 53
13  QuartzCore                    	    0x7ff82101ff80 -[CALayer _display] + 2251
14  AppKit                        	    0x7ff81c4c3d61 0x7ff81c04a000 + 4693345
15  AppKit                        	    0x7ff81c4c37e1 0x7ff81c04a000 + 4691937
16  AppKit                        	    0x7ff81c4c3df5 0x7ff81c04a000 + 4693493
17  QuartzCore                    	    0x7ff82104b6c7 display_callback(void*, void*) + 97
18  QuartzCore                    	    0x7ff82104b648 CA::DispatchGroup::dispatch(bool) + 108
19  libdispatch.dylib             	    0x7ff8187a4dbc _dispatch_client_callout + 8
20  libdispatch.dylib             	    0x7ff8187aaeff _dispatch_lane_serial_drain + 800
21  libdispatch.dylib             	    0x7ff8187ab997 _dispatch_lane_invoke + 377
22  libdispatch.dylib             	    0x7ff8187b5414 _dispatch_root_queue_drain_deferred_wlh + 271
23  libdispatch.dylib             	    0x7ff8187b4d2a _dispatch_workloop_worker_thread + 451
24  libsystem_pthread.dylib       	    0x7ff818942b84 _pthread_wqthread + 327
25  libsystem_pthread.dylib       	    0x7ff818941acf start_wqthread + 15