jumping to previous pictures and not saving edits

Discuss Photomator and photo editing.
User avatar

2024-04-01 21:55:58

I'm having two regular issues, I'll spend time editing a picture and when i click done, i return to the main screen and the edits just havent saved - the whole time wasted! This just happened infront of a client, causing me to join this forum - I spent 10 mintutes editing a picture, then adjusted crop slightly, clciked Done and returned to the gallery, and nothing. All edits not saved. Restarted the application and still nothing. i have 400 imagtes to edit tonight!

I have been having a regular issue where i am editing an image and suddently the screen will jump to a previous image i was editing, like im already in the edit window of an image, and just out of nowhere the screen will reset and im in the edit window of a previous picture. If I restart the programme I can get back to my image.

At first this was a small inconvenice, now i am trying to complete a project and this tool is a becoming hinderence - I'm areally a big fan of what this team are doing but I dont think i can rely on this softare anymore! Im on an M1 Mac, storing my raw files on an external drive.

Am i just doing something wrong? I am so frustrated
User avatar

2024-04-02 14:34:58

If you go to where the raw's are stored is photomator saving the sidecar file there? The only other thing I can think of is that photomator doesn't have permissions to write to the external drive? Thus it can't save anything?

Maybe try editing one picture saved to your desktop and see if it saves OK there?
User avatar

2024-04-02 15:05:31

I think this happens if you do not click the Done button when you are done and just move to another photo with the Back button. Changes are saved when you click done. It is useful since closing the photo without doing Done is a way to cancel the edits. However the drawback is that if you forget to click Done, you loose your work without warning. A warning could be added as a solution. Then some would complain that this add un unnecessary extra step.
User avatar

2024-04-07 19:07:56

by Shelton If you go to where the raw's are stored is photomator saving the sidecar file there? The only other thing I can think of is that photomator doesn't have permissions to write to the external drive? Thus it can't save anything?

Maybe try editing one picture saved to your desktop and see if it saves OK there?
HI, I'm sure this is ok, ive been using this programme in the exact same way for many months. thanks tho
User avatar

2024-04-07 19:10:26

by Martin Chalifoux I think this happens if you do not click the Done button when you are done and just move to another photo with the Back button. Changes are saved when you click done. It is useful since closing the photo without doing Done is a way to cancel the edits. However the drawback is that if you forget to click Done, you loose your work without warning. A warning could be added as a solution. Then some would complain that this add un unnecessary extra step.
Hi, I've done this many times, and this time I'm sure it wasnt the case - I had made all my edits, and then moved to crop, and only completing the crop everything reverted. Thanks tho
User avatar

2024-04-07 20:21:50

this just happened twice in the last 20ish minutes on pics named DSC00674 and DSC00689 here are the logs:

2024/04/07 20:59:37:129 presentedSubitemDidChange(at:) called for /Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_FTIqLR, but an error occurred while checking whether the item is reachable: Error Domain=NSCocoaErrorDomain Code=260 "The file “NSIRD_Photomator_FTIqLR” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///Volumes/Apple%20Media%202/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_FTIqLR, NSFilePath=/Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_FTIqLR, NSUnderlyingError=0x60000174a190 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}. Will attempt to remove the item if necessary.
2024/04/07 20:59:52:340 Attempting to prepare a page controller when it isn't yet ready.
2024/04/07 20:59:52:341 Received page controller with unexpected object or nil object: nil
2024/04/07 21:04:33:914 Image renderer CIContext will be recreated. Consider using separate renderers for when using incompatible rendering parameters or check that rendering parameters are correct (notably - working color space and color management).
2024/04/07 21:05:44:002 Attempting to prepare a page controller when it isn't yet ready.
2024/04/07 21:05:44:002 Received page controller with unexpected object or nil object: nil
2024/04/07 21:05:44:549 Image renderer CIContext will be recreated. Consider using separate renderers for when using incompatible rendering parameters or check that rendering parameters are correct (notably - working color space and color management).
2024/04/07 21:05:47:996 presentedSubitemDidChange(at:) called for /Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_EH2kNV/DSC00674.photo-edit, but an error occurred while checking whether the item is reachable: Error Domain=NSCocoaErrorDomain Code=260 "The file “DSC00674.photo-edit” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///Volumes/Apple%20Media%202/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_EH2kNV/DSC00674.photo-edit, NSFilePath=/Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_EH2kNV/DSC00674.photo-edit, NSUnderlyingError=0x6000054ee910 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}. Will attempt to remove the item if necessary.
2024/04/07 21:05:47:996 presentedSubitemDidChange(at:) called for /Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_EH2kNV, but an error occurred while checking whether the item is reachable: Error Domain=NSCocoaErrorDomain Code=260 "The file “NSIRD_Photomator_EH2kNV” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///Volumes/Apple%20Media%202/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_EH2kNV, NSFilePath=/Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_EH2kNV, NSUnderlyingError=0x600004af88d0 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}. Will attempt to remove the item if necessary.
2024/04/07 21:06:22:610 presentedSubitemDidChange(at:) called for /Volumes/Apple Media 2/Photos archive/SROC/4s5s/DSC00674.photo-edit, but an error occurred while checking whether the item is reachable: Error Domain=NSCocoaErrorDomain Code=260 "The file “DSC00674.photo-edit” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///Volumes/Apple%20Media%202/Photos%20archive/SROC/4s5s/DSC00674.photo-edit, NSFilePath=/Volumes/Apple Media 2/Photos archive/SROC/4s5s/DSC00674.photo-edit, NSUnderlyingError=0x6000014e5680 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}. Will attempt to remove the item if necessary.
2024/04/07 21:06:22:611 presentedSubitemDidChange(at:) called for /Volumes/Apple Media 2/Photos archive/SROC/4s5s/DSC00674.photo-edit, but an error occurred while checking whether the item is reachable: Error Domain=NSCocoaErrorDomain Code=260 "The file “DSC00674.photo-edit” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///Volumes/Apple%20Media%202/Photos%20archive/SROC/4s5s/DSC00674.photo-edit, NSFilePath=/Volumes/Apple Media 2/Photos archive/SROC/4s5s/DSC00674.photo-edit, NSUnderlyingError=0x6000014c94d0 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}. Will attempt to remove the item if necessary.
2024/04/07 21:06:22:612 presentedSubitemDidChange(at:) called for /Volumes/Apple Media 2/Photos archive/SROC/4s5s/DSC00674.photo-edit, but an error occurred while checking whether the item is reachable: Error Domain=NSCocoaErrorDomain Code=260 "The file “DSC00674.photo-edit” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///Volumes/Apple%20Media%202/Photos%20archive/SROC/4s5s/DSC00674.photo-edit, NSFilePath=/Volumes/Apple Media 2/Photos archive/SROC/4s5s/DSC00674.photo-edit, NSUnderlyingError=0x6000014967c0 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}. Will attempt to remove the item if necessary.
2024/04/07 21:06:22:613 presentedSubitemDidChange(at:) called for /Volumes/Apple Media 2/Photos archive/SROC/4s5s/DSC00674.photo-edit, but an error occurred while checking whether the item is reachable: Error Domain=NSCocoaErrorDomain Code=260 "The file “DSC00674.photo-edit” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///Volumes/Apple%20Media%202/Photos%20archive/SROC/4s5s/DSC00674.photo-edit, NSFilePath=/Volumes/Apple Media 2/Photos archive/SROC/4s5s/DSC00674.photo-edit, NSUnderlyingError=0x6000014ccde0 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}. Will attempt to remove the item if necessary.
2024/04/07 21:06:23:933 Attempting to prepare a page controller when it isn't yet ready.
2024/04/07 21:06:23:933 Received page controller with unexpected object or nil object: nil
2024/04/07 21:08:57:713 presentedSubitemDidChange(at:) called for /Users/andy/Pictures/Photos Library.photoslibrary/resources/cpl/cloudsync.noindex/.dat.nosync09da.iunp1E, but an error occurred while checking whether the item is reachable: Error Domain=NSCocoaErrorDomain Code=260 "The file “.dat.nosync09da.iunp1E” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///Users/andy/Pictures/Photos%20Library.photoslibrary/resources/cpl/cloudsync.noindex/.dat.nosync09da.iunp1E, NSFilePath=/Users/andy/Pictures/Photos Library.photoslibrary/resources/cpl/cloudsync.noindex/.dat.nosync09da.iunp1E, NSUnderlyingError=0x6000014c7fc0 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}. Will attempt to remove the item if necessary.
2024/04/07 21:08:57:714 presentedSubitemDidChange(at:) called for /Users/andy/Pictures/Photos Library.photoslibrary/resources/cpl/cloudsync.noindex/.dat.nosync09da.p71qzK, but an error occurred while checking whether the item is reachable: Error Domain=NSCocoaErrorDomain Code=260 "The file “.dat.nosync09da.p71qzK” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///Users/andy/Pictures/Photos%20Library.photoslibrary/resources/cpl/cloudsync.noindex/.dat.nosync09da.p71qzK, NSFilePath=/Users/andy/Pictures/Photos Library.photoslibrary/resources/cpl/cloudsync.noindex/.dat.nosync09da.p71qzK, NSUnderlyingError=0x6000014c7fc0 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}. Will attempt to remove the item if necessary.
2024/04/07 21:08:57:715 presentedSubitemDidChange(at:) called for /Users/andy/Pictures/Photos Library.photoslibrary/resources/cpl/cloudsync.noindex/.dat.nosync09da.zDrvVn, but an error occurred while checking whether the item is reachable: Error Domain=NSCocoaErrorDomain Code=260 "The file “.dat.nosync09da.zDrvVn” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///Users/andy/Pictures/Photos%20Library.photoslibrary/resources/cpl/cloudsync.noindex/.dat.nosync09da.zDrvVn, NSFilePath=/Users/andy/Pictures/Photos Library.photoslibrary/resources/cpl/cloudsync.noindex/.dat.nosync09da.zDrvVn, NSUnderlyingError=0x600001494ba0 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}. Will attempt to remove the item if necessary.
2024/04/07 21:11:18:523 presentedSubitemDidChange(at:) called for /Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_lYRIDk, but an error occurred while checking whether the item is reachable: Error Domain=NSCocoaErrorDomain Code=260 "The file “NSIRD_Photomator_lYRIDk” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///Volumes/Apple%20Media%202/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_lYRIDk, NSFilePath=/Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_lYRIDk, NSUnderlyingError=0x6000016f26d0 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}. Will attempt to remove the item if necessary.
2024/04/07 21:11:18:524 presentedSubitemDidChange(at:) called for /Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_lYRIDk/DSC00674.photo-edit, but an error occurred while checking whether the item is reachable: Error Domain=NSCocoaErrorDomain Code=260 "The file “DSC00674.photo-edit” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///Volumes/Apple%20Media%202/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_lYRIDk/DSC00674.photo-edit, NSFilePath=/Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_lYRIDk/DSC00674.photo-edit, NSUnderlyingError=0x60000547b5d0 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}. Will attempt to remove the item if necessary.
2024/04/07 21:11:19:635 Attempting to prepare a page controller when it isn't yet ready.
2024/04/07 21:11:19:636 Received page controller with unexpected object or nil object: nil
2024/04/07 21:11:48:242 presentedSubitemDidChange(at:) called for /Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_wbG6O2/DSC00674.photo-edit, but an error occurred while checking whether the item is reachable: Error Domain=NSCocoaErrorDomain Code=260 "The file “DSC00674.photo-edit” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///Volumes/Apple%20Media%202/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_wbG6O2/DSC00674.photo-edit, NSFilePath=/Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_wbG6O2/DSC00674.photo-edit, NSUnderlyingError=0x600004af98c0 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}. Will attempt to remove the item if necessary.
2024/04/07 21:11:48:244 presentedSubitemDidChange(at:) called for /Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_wbG6O2, but an error occurred while checking whether the item is reachable: Error Domain=NSCocoaErrorDomain Code=260 "The file “NSIRD_Photomator_wbG6O2” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///Volumes/Apple%20Media%202/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_wbG6O2, NSFilePath=/Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_wbG6O2, NSUnderlyingError=0x600004afa4c0 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}. Will attempt to remove the item if necessary.
2024/04/07 21:11:49:433 Attempting to prepare a page controller when it isn't yet ready.
2024/04/07 21:11:49:433 Received page controller with unexpected object or nil object: nil
2024/04/07 21:12:05:595 Attempting to prepare a page controller when it isn't yet ready.
2024/04/07 21:12:05:595 Received page controller with unexpected object or nil object: nil
2024/04/07 21:13:30:288 Attempting to prepare a page controller when it isn't yet ready.
2024/04/07 21:13:30:288 Received page controller with unexpected object or nil object: nil
2024/04/07 21:13:33:788 presentedSubitemDidChange(at:) called for /Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_Rr6irY/DSC00687.photo-edit, but an error occurred while checking whether the item is reachable: Error Domain=NSCocoaErrorDomain Code=260 "The file “DSC00687.photo-edit” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///Volumes/Apple%20Media%202/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_Rr6irY/DSC00687.photo-edit, NSFilePath=/Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_Rr6irY/DSC00687.photo-edit, NSUnderlyingError=0x6000056c9d10 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}. Will attempt to remove the item if necessary.
2024/04/07 21:13:33:791 presentedSubitemDidChange(at:) called for /Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_Rr6irY, but an error occurred while checking whether the item is reachable: Error Domain=NSCocoaErrorDomain Code=260 "The file “NSIRD_Photomator_Rr6irY” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///Volumes/Apple%20Media%202/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_Rr6irY, NSFilePath=/Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_Rr6irY, NSUnderlyingError=0x600005430030 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}. Will attempt to remove the item if necessary.
2024/04/07 21:15:23:432 Attempting to prepare a page controller when it isn't yet ready.
2024/04/07 21:15:23:433 Received page controller with unexpected object or nil object: nil
2024/04/07 21:15:28:598 presentedSubitemDidChange(at:) called for /Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_ND0EXN/DSC00689.photo-edit, but an error occurred while checking whether the item is reachable: Error Domain=NSCocoaErrorDomain Code=260 "The file “DSC00689.photo-edit” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///Volumes/Apple%20Media%202/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_ND0EXN/DSC00689.photo-edit, NSFilePath=/Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_ND0EXN/DSC00689.photo-edit, NSUnderlyingError=0x600005725e60 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}. Will attempt to remove the item if necessary.
2024/04/07 21:15:28:598 presentedSubitemDidChange(at:) called for /Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_ND0EXN, but an error occurred while checking whether the item is reachable: Error Domain=NSCocoaErrorDomain Code=260 "The file “NSIRD_Photomator_ND0EXN” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///Volumes/Apple%20Media%202/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_ND0EXN, NSFilePath=/Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_ND0EXN, NSUnderlyingError=0x600005725e60 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}. Will attempt to remove the item if necessary.
2024/04/07 21:16:03:745 presentedSubitemDidChange(at:) called for /Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_wwRXhL, but an error occurred while checking whether the item is reachable: Error Domain=NSCocoaErrorDomain Code=260 "The file “NSIRD_Photomator_wwRXhL” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///Volumes/Apple%20Media%202/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_wwRXhL, NSFilePath=/Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_wwRXhL, NSUnderlyingError=0x6000014c92c0 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}. Will attempt to remove the item if necessary.
2024/04/07 21:16:03:748 presentedSubitemDidChange(at:) called for /Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_wwRXhL/DSC00689.photo-edit, but an error occurred while checking whether the item is reachable: Error Domain=NSCocoaErrorDomain Code=260 "The file “DSC00689.photo-edit” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///Volumes/Apple%20Media%202/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_wwRXhL/DSC00689.photo-edit, NSFilePath=/Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_wwRXhL/DSC00689.photo-edit, NSUnderlyingError=0x6000014fa7f0 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}. Will attempt to remove the item if necessary.
2024/04/07 21:18:19:136 Purchases: ℹ️ applicationWillEnterForeground
2024/04/07 21:18:19:137 Purchases: ℹ️ CustomerInfo cache is stale, updating from network in foreground.
2024/04/07 21:18:19:142 Purchases: ℹ️ Offerings cache is stale, updating from network in foreground
2024/04/07 21:18:19:143 Purchases: ℹ️ GetOfferingsOperation: Started
2024/04/07 21:18:19:143 Purchases: ℹ️ There are no requests currently running, starting request GET /v1/subscribers/$RCAnonymousID%3A7feaf7bcf22d48a890bcf4bb804f4cd1/offerings
2024/04/07 21:18:19:148 Purchases: ℹ️ API request started: GET '/v1/subscribers/$RCAnonymousID%3A7feaf7bcf22d48a890bcf4bb804f4cd1/offerings'
2024/04/07 21:18:19:530 Purchases: ℹ️ API request completed: GET '/v1/subscribers/$RCAnonymousID%3A7feaf7bcf22d48a890bcf4bb804f4cd1/offerings' (304)
2024/04/07 21:18:19:531 Purchases: ℹ️ Skipping products request for these products because they were already cached: ["pixelmator_photo_lifetime_v1", "pixelmator_photo_yearly_v1", "pixelmator_photo_monthly_v1", "pixelmator_photo_lifetime_v1_pro_offer"]
2024/04/07 21:18:19:532 Purchases: 😻 Offerings updated from network.
2024/04/07 21:18:19:533 Purchases: ℹ️ GetOfferingsOperation: Finished
2024/04/07 21:18:19:533 Purchases: ℹ️ Serial request done: GET /v1/subscribers/$RCAnonymousID%3A7feaf7bcf22d48a890bcf4bb804f4cd1/offerings, 0 requests left in the queue
2024/04/07 21:18:19:533 Purchases: ℹ️ GetCustomerInfoOperation: Started
2024/04/07 21:18:19:533 Purchases: ℹ️ There are no requests currently running, starting request GET /v1/subscribers/$RCAnonymousID%3A7feaf7bcf22d48a890bcf4bb804f4cd1
2024/04/07 21:18:19:535 Purchases: ℹ️ API request started: GET '/v1/subscribers/$RCAnonymousID%3A7feaf7bcf22d48a890bcf4bb804f4cd1'
2024/04/07 21:18:19:657 Purchases: ℹ️ API request completed: GET '/v1/subscribers/$RCAnonymousID%3A7feaf7bcf22d48a890bcf4bb804f4cd1' (304)
2024/04/07 21:18:19:660 Purchases: 😻 CustomerInfo updated from network.
2024/04/07 21:18:19:660 Purchases: ℹ️ GetCustomerInfoOperation: Finished
2024/04/07 21:18:19:660 Purchases: ℹ️ Serial request done: GET /v1/subscribers/$RCAnonymousID%3A7feaf7bcf22d48a890bcf4bb804f4cd1, 0 requests left in the queue
User avatar

2024-04-07 20:24:28

and once more on a file called DSC00690 :

2024/04/07 21:22:12:162 Attempting to prepare a page controller when it isn't yet ready.
2024/04/07 21:22:12:163 Received page controller with unexpected object or nil object: nil
2024/04/07 21:22:42:351 Attempting to prepare a page controller when it isn't yet ready.
2024/04/07 21:22:42:352 Received page controller with unexpected object or nil object: nil
2024/04/07 21:22:52:038 presentedSubitemDidChange(at:) called for /Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_6HAj5e/DSC00690.photo-edit, but an error occurred while checking whether the item is reachable: Error Domain=NSCocoaErrorDomain Code=260 "The file “DSC00690.photo-edit” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///Volumes/Apple%20Media%202/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_6HAj5e/DSC00690.photo-edit, NSFilePath=/Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_6HAj5e/DSC00690.photo-edit, NSUnderlyingError=0x6000016bf8d0 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}. Will attempt to remove the item if necessary.
2024/04/07 21:22:52:039 presentedSubitemDidChange(at:) called for /Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_6HAj5e, but an error occurred while checking whether the item is reachable: Error Domain=NSCocoaErrorDomain Code=260 "The file “NSIRD_Photomator_6HAj5e” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///Volumes/Apple%20Media%202/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_6HAj5e, NSFilePath=/Volumes/Apple Media 2/.TemporaryItems/folders.501/TemporaryItems/NSIRD_Photomator_6HAj5e, NSUnderlyingError=0x60000542fdb0 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}. Will attempt to remove the item if necessary.
User avatar

2024-04-08 08:15:42

Hi Andy, from the logs, it looks like you're trying to edit images/folders stored in a temporary folder. Is this, by any chance, an image you've dragged and dropped from a browser/the Mail app/somewhere similar? If not, how did you import it into Photomator? We should, in theory, import these images to the Pictures catalog because items in temporary folders are removed when you restart your Mac and we have various safeguards that prevent saving changes to temporary locations.
User avatar

2024-04-08 10:51:41

by Andrius Hi Andy, from the logs, it looks like you're trying to edit images/folders stored in a temporary folder. Is this, by any chance, an image you've dragged and dropped from a browser/the Mail app/somewhere similar? If not, how did you import it into Photomator? We should, in theory, import these images to the Pictures catalog because items in temporary folders are removed when you restart your Mac and we have various safeguards that prevent saving changes to temporary locations.
Hi Andrius, thanks for replying. I am using folders on an external drive - sorting with Fast Raw Viewer and the moving to a subfolder i created. and then opening Photomator and chosing the files option to access this folder and edit.

How is a folder defined as temporary? i am just chosing from the Finder > Fike > New Folder..
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2024-04-08 13:29:35

Interesting, if possible, would you be able to share a screen recording of your workflow? Feel free to upload it here and then send the link directly to me at andriusg@pixelmator.com – there's probably something that I'm not quite getting and I'd love to take a closer look.

Thanks in advance!
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2024-04-20 11:48:50

Any update?