text tool jumps to next tool when i start typing

Is something not working like it should? Let us know.
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2018-04-02 01:38:36

the text cursor jumps to next tool when i start typing what i want to write.

imac 10.13.3
pixelmator 1.6.7
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2018-04-02 08:12:23

Hi Ivy.

When Pixelmator creates a text object, it doesn't have focus to type so all your keypresses will be interpreted as keyboard shortcuts that select other tools. To type into a text object, click it before typing.

I hope this helps,

- Stef.
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2018-04-02 15:02:56


i opened a pxm file i created that has text layers before i updated imac to 10.13.3
i'm not able to click on a tool at all now. it's jammed. and in the layers window, no layers are listed. the layer window usually listed, text and other layers.
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2018-04-02 15:05:44

i also get a pixelmator update error when i click check for updates.
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2018-04-02 15:15:28

Hi Ivy.

I'll do what I can to help. Are you happy to share the file that is causing the problems and a screenshot of what it is doing? (note I'm not with Pixelmator - I'm just a user with a bit of time on my hands).

You can upload screenshots here, but not pxm files. Those can be shared at the discord Pixelmator community, though (https://discord.gg/wsJukbr).
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2018-04-02 15:17:07

by Ivy 2018-04-02 14:06:43 i also get a pixelmator update error when i click check for updates.
OK... that is sounding beyond my abilities. I'm happy to look if you are willing to share the files, but I think your best course of action will probably be an email to support@pixelmator.com.
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2018-04-02 15:32:05

thanks, i will use that email. last night i emailed bugs@pixelmator.com

now it seems i can not open pxm files to take a screenshot.
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2018-04-02 15:37:44

now it seems i can not open pxm files to take a screenshot.
That is not sounding good. Here's hoping the fix is easy when you find it.

(bugs@pixelmator.com does seem to be the best email address for problems. I've just been emailing support@pixelmator.com for everything (because I didn't notice the other email address).)

Good luck.
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2018-04-02 16:38:46

yeah hopefully they'll email me back.
i've updated my mac to 10.13.4 and now pixelmator crashes when i open it.
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2018-04-04 15:02:14

they emailed me back. gave me three options and upgrading to 3.7 worked. my version was 7 years old!
great product for a great price.
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2018-08-21 09:51:29

hi ive updatet to the latest version of Mac OS X and I have trouble editing text when I creating a text layer in any file - I only get the standart TEXT written in the box
any help to get here ??
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2018-08-25 07:30:13

That's a known issue introduced in Mojave beta 5 — we've got a beta version of Pixelmator with a fix, though, and if you could email us at support@pixelmator.com, we'll share it with you.

P.S. If you depend on Pixelmator working reliably, I'd strongly advise avoiding the beta versions of macOS and sticking to the stable, public releases.

P.P.S. The fix for this text issue will be included in the next Pixelmator update, which should hit the App Store next week.