Pixelmator Pro not opening/importing .psd files correctly

Is something not working like it should? Let us know.
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2020-06-21 16:04:20

I received some .psd files today. I opened them in Pixelmator Pro and noticed that something was a bit off... I used Preview to look at the .psd files and there, they looked ok, but then in Pixelmator Pro, some layers/colors seem to be much darker than they're supposed to be.

I opened the same files in the classic Pixelmator, and there they look like what they're supposed to. I used the classic Pixelmator to "convert" the .psd files to .pxm and I opened them in Pixelmator Pro, and then they looked like the original files I received.

The screenshot I've attached shows the difference on how one of the .psd files look like in Pixelmator Pro (on the left) vs how it looks like in classic Pixelmator Image
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2020-06-22 10:07:41

Looks like a definite bug of some kind! Could you share the original PSD with us? You can upload it to upload.pixelmator.com, then copy and paste the link in your reply here. Or, if you prefer, you can email it straight to me at andriusg@pixelmator.com. Thanks!
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2021-02-23 07:22:30

I have the same problem. Please advise.
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2021-02-24 13:39:07

by MrTFarnborough I have the same problem. Please advise.
It'd be interesting to look at the file you're having trouble with. If possible, could you send it to us at support@pixelmator.com? Thanks in advance!
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2021-07-27 14:18:08

Anyone get this figured out? I'm having a similar issue. What it looks like on the left, verses what it's supposed to look like on the right. I've checked that it's RGB 8 like the original, no layers are hidden... can't find what I'm missing to resolve this.