Good morning, I have been a longtime user of pixelmator and I am trying to upgrade to pixelmator pro in the app store, but it tells me that I do not have the minimum requirements despite having macOS HighSierra 10.13.
What could be the problem? thx
Problems updating to Pixelmator Pro
2019-10-23 14:00:18
Hey there, along with macOS High Sierra, Pixelmator Pro requires a Mac computer with a Metal-compatible graphics card. Here's a link to a list of such Macs:
https://support.apple.com/HT205073
Is it possible yours is a little older than that?
https://support.apple.com/HT205073
Is it possible yours is a little older than that?
2019-10-28 01:15:42
Hi have purchased the update and downloaded. The app successfully downloaded and is in the apps folder and info says it is a valid file, however, it will not launch. Just opens a finder window .HELP
2019-10-28 14:12:25
Hi Bill, that's actually the Pixelmator Pro Open dialog and it's what you should be seeing when you open the app – the following video tutorial covers this:
https://www.pixelmator.com/tutorials/vi ... -an-image/
Hope that helps!
https://www.pixelmator.com/tutorials/vi ... -an-image/
Hope that helps!