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New Photomator october 2024 buggy buggy for me

Discuss Photomator and photo editing.

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User avatar

2024-10-17 13:52:31

Hello,
So I downloaded the latest version for Mac (mini, Sequoia), it shows me my picture folders and sub-folders in my HD (not using Apple Photos), but many photos are mixed, i.e. I select my "Holidays" folder, ok then I select another (family or others) it don't open this folder and stay on Holidays folder, other times many photos from a folder come in another. Search also don't work: search in a folder, by name, sometimes I get one instead more than I can see in the preview grid.
As I don't read any similar problem here, maybe is something wrong in my computer or Photomator preferences ?
Sorry I don't speak english.
Thanks for help
User avatar

2024-10-17 14:09:37

Hi there, could you contact our support team about this at [email protected]? It would be awesome if you could also attach a video showing this issue. That would be a great way to show us what's going wrong without having to explain it. You can upload the video to https://upload.pixelmator.com and then copy and paste the link in the body of the email.

Thanks in advance!

P.S. Searching works across all the folders you've added to the app – to search for an image with a particular name inside a folder, you can use the new filtering feature and filter by filename.
User avatar

2024-10-17 14:54:42

Thanks, I just sent you an email including screen captures, but no video (I dont' know how to).