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2023-12-31 18:51:30
Suddenly I have no access to any tools. Everything is grayed out!!
2024-01-03 17:31:23
Bet you were doing something you have to "apply" (lower right) Could even be ah hidden window/popup.
2024-01-04 00:50:33
So this is how there customer service works?? Guess I should have stuck with photo shop.
2024-01-04 00:58:14
I do not speak/work/act for the pixelmator team. I am a user, like you, I was just trying to offer what might be a solution to YOUR problem.
You offer NO information about what you were trying to do, NO system information or Pixelmator version information. What do you expect with such a poor description of the problem? Just trying to help.
You offer NO information about what you were trying to do, NO system information or Pixelmator version information. What do you expect with such a poor description of the problem? Just trying to help.
2024-01-04 21:39:47
Sorry. I appreciate the help. I did not expect to be directed to a forum.
2024-01-04 22:20:02
So, was your failed tool access resolved, or are you going back to Photoshop?
2024-01-08 10:18:00
Hi Ann, when you are in PMP and click the HELP menu you are offered a link to Support. That takes you to https://www.pixelmator.com/support/
At the bottom of the page you have the option to EMAIL support or go to the community (you are here now). The community is mainly regular users not PMP support staff, even though they do post answers here.
You can open a Suport Ticket directly by going here: https://pixelmator.freshdesk.com/support/tickets/new
