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updated MacBook, now pixelmator doesn't work.

Is something not working like it should? Let us know.

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2022-03-27 15:31:49

I updated my MacBook Pro (processor 2.6GHz 6-core Intel Core i7) and now the Pixelmator Retouch no longer works.

This is the error message I get: Cannot load representation of type PUEditingInitialPayloadTypeIdentifier
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2022-03-29 13:58:29

Hi rkaiser, I believe we talked about this via email as well - this is a known issue, however it's tough to say when it'll be fixed as Pixelmator Classic is no longer in active development. For anyone experiencing this I'd recommend either using Pixelmator Classic itself instead of the extension, or simply switching to Pixelmator Pro as I know you did.