Can't open .pxm files (from 2012 version) in new Pixelmator Pro

[Jacque]

HELP!! I CAN'T WORK!!! I just bought a new mac, and Pixelmator Pro this week, and when I went to open a .pxm file from my archive, I get the error message "This document is damanged, or isn't compatible with Pixelmator Pro 1.3.4."

I've sent an email to the support address, and I've tweeted to @Pixelmator.

I'm stopped cold from working, and I'm terrified I've lost seven years of work.

SOMEBODY PLEASE CONTACT ME!!!

--jm

[Aurelija]

Heya, Jacque! I've sent you an email with a potential fix for this.

[Heather Arsen]

I'm having this problem after updating to the new v. 1.4 it can't open pxm files created just before the update. WTH?

[Jacque]

I finally got mine running. Can't offer any specific tips, but here's the sequence of events for me: After jumping through some several hoops, I downloaded Pixelmator (which is evidently distinct from Pixelmator Pro—but doesn't automatically install when you install Pro). It still wouldn't open pxm files if I double-clicked on them from the Finder, but would open them if I opened Pm first and then used the File > Open command. Now it seems willing to open 2012-era pxm files from the Finder.

[Wonitesle]

I have the iPhone version and all of the sudden I can’t open the pics in the recent part

[Wonitesle]

It seems I can’t do anything new... I also tried to open a new photo, and tried to delete some and it would t allow me too. The app is not working

[Andrius]

It seems I can’t do anything new... I also tried to open a new photo, and tried to delete some and it would t allow me too. The app is not working

Hi there, could you email us about this at [email protected]? We'll do our best to help out!

[inequals]

Am I supposed to be able to open Pixelmator Classic documents in Pixelmator Pro? If not, is there a way to convert them - any way to recover the lost work at all?

[Andrius]

Am I supposed to be able to open Pixelmator Classic documents in Pixelmator Pro? If not, is there a way to convert them - any way to recover the lost work at all?

Yes, you should be able to open all Pixelmator Classic documents in Pixelmator Pro. The only trouble is – if the document was last saved with a very old version of Pixelmator Classic, you'll need to resave it in a newer one before being able to open it in Pixelmator Pro. The original question in this thread was about Pixelmator Classic documents from a version of the app from 2011 (pre-Mac App Store). Either way, if you contact our support team, we'll do our best to help out.

[JernalinSadhoo]

Is it possible to open and edit Pixelmator files on iOS that were created on Mac?

[simonasd]

Hi JernalinSadhoo! Pixelmator for iOS can open and edit Pixelmator Classic project files. We are also going to be adding support for Pixelmator Pro project files soon in the next update!