My sidebar looks different than in the video? I don't get all the different layers as shown in Pixelmator Pro?
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2019-05-15 14:47:02
I tried the new portrait mask to change the background and it didn't work? I'm sure I'm doing something wrong.
My sidebar looks different than in the video? I don't get all the different layers as shown in Pixelmator Pro?

My sidebar looks different than in the video? I don't get all the different layers as shown in Pixelmator Pro?
2019-05-15 15:08:32
Hey Marion, are you editing a photo taken in Portrait mode? If so, how are you importing the photo into Pixelmator Pro?
2019-05-15 16:43:25
I took a picture of my son to create a silhouette, like a portrait but would it be considered portrait mode?
2019-05-16 10:11:55
Portrait mode is a specific feature available on the latest iPhone models. There's a little more info about this feature here: https://support.apple.com/HT208118
If your photo isn't a Portrait mode photo, you can also try selecting the background using the Quick Selection tool and creating a mask from the selection. That usually works very well.
If your photo isn't a Portrait mode photo, you can also try selecting the background using the Quick Selection tool and creating a mask from the selection. That usually works very well.
2019-05-16 15:59:17
Thank you. I guess it wasn't created then in portrait. Thank you for your help!
2019-05-17 07:13:49
No problem, glad I could help clear this up!
2019-05-22 09:44:16
i Have a similar problem.
My older photos taken in portrait mode work perfectly, but newer photos taken in portrait mode imports a blank mask. Is it due to iphone upgrade???
My older photos taken in portrait mode work perfectly, but newer photos taken in portrait mode imports a blank mask. Is it due to iphone upgrade???
2019-05-22 10:07:06
When you edit these same photos in the Photos app, are you able to see the following options below them:
If so, could you share an example image or two with us at [email protected]?