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PSD couldn't be opened

PSD couldn't be opened

Talk about Pixelmator Pro, share tips & tricks, tutorials, and other resources.

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zamboknee

2022-03-04 19:22:57

All of the sudden I'm not able to open PSD files in PPro.
They'll open fine in Affinity Designer but Pixelmator isn't working with these files for some reason.
I tried multiple PSD files and I get the same thing:
Image
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Aurelija Pixelmator Team

2022-03-09 14:22:54

Hey zamboknee. If you haven't already, would you be able to share a couple of these PSD files that won't open with us at [email protected]? We'll investigate!
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zamboknee

2022-03-09 14:27:59

Done. Thanks
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Cadel

2022-03-10 11:22:16

Same problem here with svg file (that open in other apps like Graphic or Photoshop).
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Aurelija Pixelmator Team

2022-03-10 12:13:03

by Cadel 2022-03-10 11:23:05 Same problem here with svg file (that open in other apps like Graphic or Photoshop).
Would also be great if we could take a closer look at that SVG file. :pray:
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Cadel

2022-03-10 12:21:35

by Aurelija 2022-03-10 12:15:20
Would also be great if we could take a closer look at that SVG file. :pray:
Sent. Thanks.
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zamboknee

2022-03-15 13:26:15

by FranCruzarianick 2022-03-15 15:48:41 These errors usually occur when Windows OS launch services database
When you say 'windows' I assume you're referring to the theoretical Windows that the PSD was originally created on?
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Aurelija Pixelmator Team

2022-03-16 11:17:19

by zamboknee When you say 'windows' I assume you're referring to the theoretical Windows that the PSD was originally created on?
That was a spam post. :grimacing: Not sure what they're getting out of it, to be honest, but we've removed it just to be safe.
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f.goeldner

2022-09-05 10:06:10

I'm using Pixelmator Pro (Version 2.4.5 Odesa) on macOS Monterey (Version 12.5.1). When I save a new file in native file format, PXD, I cannot open the file again. It seems to be broken. This didn't work since I'm using your tool. Could you please help?

Best regards
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simonasd Pixelmator Team

2022-09-08 14:41:27

Hi f.goeldner, is there any chance you have Autodesk Sketchbook installed on your Mac? This sounds like a known issue caused by a file extension conflict between Autodesk Sketchbook and Pixelmator Pro. You can resolve the issue by either deleting Sketchbook, or by running a command flag in Terminal that changes the way Pixelmator Pro saves its files. You can find out more in this forum thread: viewtopic.php?t=19655
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f.goeldner

2022-09-16 18:50:33

This helped! Thanks a lot for your support. :blush: