Problem when open the document with psd format in photoshop

[alexlii]

Hello,

I save the project as psd format and open it with photoshop for print, but it will ask for building new library, and it will stay at the status of processing.

If stop the process manually, most of the element will be lost.

Would you please let me know how to resolve this issue?

Thanks, and have a nice day.

Alex

[Andrius]

Hey Alex, would you be able to share the file you're working on with us at [email protected]? We'll take a look at what could be going on here.