Email us if you have a critical issue

Is something not working like it should? Let us know.
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2012-11-13 12:43:33

Hi everyone!

Please note that this is not an official support channel, and if you have a critical issue or bugs, you should e-mail Pixelmator.

If you have any questions about using Pixelmator, email us at

For bug reports, performance issues, or anything else you think is not working as it should, email us at

In order to help us solve the issue even faster, we would appreciate it if you would provide us with your Mac’s specifications, your OS X and Pixelmator versions, and a step-by-step guide on how to reproduce the issue. Details about how to get this information are explained here:


We track all emailed issues, so you can expect our response within 24 hours.