Pixelmator Photo keeps crashing when editing RAW images.

Discuss Pixelmator Photo and photo editing on iPad.
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2019-04-22 10:43:05

The app keeps crashing every time I make adjustments while working with RAW images...just got the app and I’m actually starting to regret it. Is there anyway to fix this?
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2019-04-23 07:43:11

Hey there, sorry to hear you're having trouble with Pixelmator Photo. If you can help us pin down the issues you're experiencing, I promise we'll do everything we can to fix them. First things first, can you check whether you have the latest version of Pixelmator Photo, which is 1.0.3? Also, could you share some of those crash reports with us via email? Here's how to find them:

1. Open Settings > Privacy > Analytics > Analytics Data.
2. Tap to open a Pixelmator Photo crash from the list. This will start with “Pixelmator Photo-” and contain the time of the crash in the title.
3. Tap the share button in the top right and email the report to support@pixelmator.com.

Thanks in advance!