App keeps crashing!

Is something not working like it should? Let us know.
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2022-02-24 11:22:28

Hello!

The app is crashing a lot yesterday and today, dont know why.. im on the latest Pixelmator och latest Macos on an 2017 MacBook Pro! :)
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2022-02-24 15:48:24

Hi! If it's not too much trouble, perhaps you could find and share a few of those Pixelmator Pro crash reports with us at support@pixelmator.com? Here's how you can find them on your Mac: https://pixelmator.freshdesk.com/suppor ... ash-report

Thanks in advance!
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2022-02-24 16:37:27

by Aurelija 2022-02-24 14:50:19 Hi! If it's not too much trouble, perhaps you could find and share a few of those Pixelmator Pro crash reports with us at [url=mailto:support@pixelmator.com">support@pixelmator.com</a>? Here's how you can find them on your Mac: <a href="https://pixelmator.freshdesk.com/suppor ... ash-report]https://pixelmator.freshdesk.com/suppor ... ash-report[/url]

Thanks in advance!
Alright, I can't see any crash reports there now (maybe because I rebooted the computer?) but I will send them in when I get them! Thanks and thanks again for a GREAT app!
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2022-02-25 09:11:04

by mazerfaka
Alright, I can't see any crash reports there now (maybe because I rebooted the computer?) but I will send them in when I get them! Thanks and thanks again for a GREAT app!
You're very, very welcome! :party_face: Just one more question, if I may. When Pixelmator Pro crashes, does it close on its own without you doing anything, or do you have to force quit it?
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2022-02-25 10:50:09

by Aurelija 2022-02-25 08:11:04
You're very, very welcome! :party_face: Just one more question, if I may. When Pixelmator Pro crashes, does it close on its own without you doing anything, or do you have to force quit it?
I have to force quit it! The weird thing is that the app kinda works but I cant open/close documents. Ill remember to send those reports next time! Have a nice weekend :grinning:
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2022-02-28 10:59:26

by mazerfaka 2022-02-25 08:50:09 I have to force quit it! The weird thing is that the app kinda works but I cant open/close documents. Ill remember to send those reports next time! Have a nice weekend :grinning:
Ah, understood. In that case, if you have to force quit the app, Pixelmator Pro most likely stops responding (freezes) rather than quits unexpectedly (crashes). Crash reports will not be generated when that happens, but you can collect a spindump log which should hopefully tell us more about what's happening under the hood.