option+cmd+N only shows vane (I don't know the name exactly) spinning around for an hour

Is something not working like it should? Let us know.
User avatar

2021-06-10 00:05:59

Frequently I get vane spinning around for a long time when option+cmd+N.
Today I apply it to import photos from Photos at 8:50, but It keep continuing to 9:50.

User avatar

2021-06-11 08:42:26

Do you happen to have a large image gallery by any chance? And are you seeing any similar behavior in other media browsers (like in Keynote or Pages, for instance)?
User avatar

2021-06-11 23:49:15

I have about 24,000 photos in my image gallery. I am not sure if this is large comparing to other's one.
After I read you message, I tried for Pages and Keynote to load photos from my image gallery and found that it took below 1 sec. This performed twice for each app.
User avatar

2021-06-14 10:09:30

Thanks for taking the time to test this out! Looks like we can narrow this down to a Pixelmator Pro-specific issue. If you haven't done so already, could you email us about this at support@pixelmator.com with your Mac details and Pixelmator Pro version? If possible, a video recording showing the issue would be a big help, too. We'll take it from there.