Text tool suddenly stopped working

Is something not working like it should? Let us know.
User avatar

2018-12-10 02:41:20

I have been using Pixelamator for some years. Today I tried to use the Text tool on a simple file (in both PDF and JPG versions) and I can't write any text in the 'click to add text' box.

The 'Text' prompt appears, and I can change its size (can make it bold) but I can't delete the 'Text' prompt, or over-write it, or add any letters.

The 'Colour' palette has also stopped working.

I am using Mac, and recently updated the latest version (Mojave). I wonder if that has something to do with it.

Any advice greatly appreciated.
User avatar

2018-12-10 02:51:27

Looks like there is a newer version of Pixelmator available now (should I have been prompted to upgrade?).

Anyway I will try to buy that and upgrade - hoping that will solve the problem.
User avatar

2018-12-10 03:03:59

No. That didn't work. Some weird things going on with App Store which are preventing me from either buying the App or updating it.
User avatar

2018-12-10 09:38:49

Hey David, could you email us about this at support@pixelmator.com? We'll help out!