Broken Canon R5 RAW file support in Big Sur 11.6?

Talk about Pixelmator Pro, share tips & tricks, tutorials, and other resources.
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2021-09-26 22:58:52

Hello!

After upgrading macos Big Sur on my M1 to 11.6, I can no longer open .CR3 files from Canon EOS R5, even though this worked in the previous version of Big Sur. This problem affects Finder, Preview and Pixelmator Pro.

I wonder, is it something with my setup or is anyone else on Big Sur 11.6 affected by this bug?
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2021-09-26 23:00:57

I´m on a related sys specs Mac - can you probably upload an example file to check?
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2021-09-27 11:00:59

I'm not an expert, but I saw your mail and thought I'll give it a try. Absolutely no problem to load this file in Pixelmator and I'm using the same MACos as you. Hope this is of any help.
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2021-09-27 12:05:55

Same results here — tested on both M1 and non-M1 Macs running macOS 11.6 and had no trouble opening the image on either device. Braun, have you tried restarting your Mac since you've updated? Like shutting it down completely, leaving it for a few minutes, and turning it back on?
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2021-09-27 13:46:52

Solved.

@Aurelija: soft restart was the first thing I tried yesterday but that didn't help. Today I had to do a hard reset for unrelated reason and the problem disappeared 🤷‍♂️


Thank you all for checking! ❤️
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2021-09-27 15:11:21

by Braun 2021-09-27 10:46:52 Solved.

@Aurelija: soft restart was the first thing I tried yesterday but that didn't help. Today I had to do a hard reset for unrelated reason and the problem disappeared 🤷‍♂️Thank you all for checking! ❤️
Sweet!