Photos extension not working anymore

Discuss Pixelmator for iOS and mobile image editing.
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2018-12-09 20:26:48

Dear fellow Pixelmator users,

Does anyone else encounter issues with the Pixelmator extensions for Photos? I am able to open the Pixelmator effects and to apply them, but I cannot save the edited picture afterward. My iPad gets stuck with the loading icon rotating forever.

I'm using a first-generation iPad Pro with the latest iOS version (12.1.1).
I tried force-quitting both Pixelmator and Photos and also rebooting my iPad, but nothing changed.
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2018-12-10 13:55:25

Working fine for me.
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2018-12-12 18:17:28

by Donka 2018-12-10 13:55:25 Working fine for me.
What iOS version are you using? The Pixelmator support team confirmed me it’s an issue related to iOS 12 and they’re aware of it.
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2018-12-14 15:17:33

by poffuomo 2018-12-12 18:17:28 What iOS version are you using? The Pixelmator support team confirmed me it’s an issue related to iOS 12 and they’re aware of it.
12.1.1. This is on the 2018 11" Pro - not sure if that makes any difference.
Just tried it on my iPhone 6s with 12.1.1 and it works fine too.
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2018-12-14 18:06:54

That’s weird, I cannot make it work even on my iPhone 8, always with 12.1.1... what a bad luck

Luckily I’m mostly using the standalone app, and it doesn’t show any problems.
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2018-12-18 15:16:35

Hey guys, if you're having any trouble with this, could you email us at support@pixelmator.com?
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2018-12-18 19:07:24

by Andrius 2018-12-18 15:16:35 Hey guys, if you're having any trouble with this, could you email us at <a href="mailto:support@pixelmator.com">support@pixelmator.com</a>?
Already done.

I’ve been told
the effects seem to be working fine when applied via Pixelmator directly, so, for the time being, it’s a workaround you can go for.