HELP... Opening Pre 3.0 Files

Chat about the original Pixelmator.
User avatar

2018-10-23 12:21:34

Hi,

I am getting a dialog box saying that a Pixelmator file (pre 3.0 I guess) can't open and that it may be corrupted? The dialog box displays a "Learn More" button that just points to Pixelmator's support page with no additional information. Can someone help out with this legacy file, as I am on deadline with a client and can't seem to figure it out.

Thanks in advance!
User avatar

2018-10-23 12:42:08

Hey there, it might need to be resaved in an intermediate version of Pixelmator as the file format changed a couple of times from 1.x to 3.x — could you email us about this at support@pixelmator.com? We'll help out.