Preordered but cannot download

Discuss Pixelmator Photo and photo editing on iPad.
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2019-04-10 02:08:21

I preordered the app but I cannot download it. I see it in my account but there is not download button. I don’t know whether this is a pixelmator problem or an App Store problem. I’m on a 6th gen iPad.

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2019-04-10 09:26:23

There's some info about this on our forum here: viewtopic.php?f=19&t=16731

TL;DR: Most likely an App Store quirk, if you email us at support@pixelmator.com, we'll get you a copy of the app via TestFlight for now. Apologies for the inconvenience!