I've tried exactly the same as in the tutorial VDO but i couldn't change the background. Why is that?
What format should the picture be? Does this function work on the trial version? I try everything and I am frustrated, it looks so easy...
As far as I am aware the trial version has all the features of the equivalent purchased version. To get the background mask I have to import the image with File > New from Photos... (tip: all the Portrait images are in Albums > Portrait).
I'm guessing that the macOS strips out some data when dragging and dropping to allow compatibility with a wider variety of apps.
Hope this helps.
Are you clicking the grey mask while holding down the Shift key? If not, you'll need to use the Shift-click method — that's the shortcut for enabling and disabling masks.2019-05-22 21:00:00 Well ... I try and try and try. It does not work. I have my photo (in Photos/Macbook Pro, latest software), taken in portrait mode on my iPhoneXr (latest software). In Photos I right-click "Edit with ... Pixelmator Pro". The photo open in Pixelmator Pro. To the left I see my portrait and the grey mask as a layer. I drop another photo on Pixelmator Pro, it shows a a new layer on the left, on top. I drag it down and below the portrait, click the grey mask ... and nothing. What am I doing wrong ?
Another way to enable a mask is by Control-clicking it and choosing Enable Mask from the shortcut menu.
And there we go
Thank you!! That's it! Shift-click did the trick!!
I have also also tried File -> New from Photos and selected the portrait mode photo and get the same results in Pixelmator Pro which is no mask.
I only did the $19.99 upgrade for this feature.
Fair enough! We could've made it clearer that this is about Portrait mode on iPhone rather than other phones. For what it's worth, I've added this info to the tutorial's description.
I joined that page when it was first created. I would love to see more participation on it. I included the link below which will take people right to the page so they can join.