Change Type of Images could not be loaded because its executable is not loaded

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2020-12-10 01:33:31

Hi ,
I am new and trying to use Pixelmator "change type of image" to convert to JPG and I get below error message.can someone please help me how to reload executable.

"could not be loaded because its executable is not loaed"
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2020-12-18 16:12:13

Hey there, apologies for the delayed reply but, if you're still having issues with this, could you email us at suppor@pixelmator.com? Thanks in advance!