Pixelmator Pro does not load photos

Is something not working like it should? Let us know.
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2020-08-26 01:06:51

I just got this app, and have received this loading sign any time I have tried to access my photos. I have left it for quite some time and nothing comes up.
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2020-08-26 14:56:28

Hey there, could you shoot us an email about this at support@pixelmator.com? Thanks in advance!