ML Super Resolution won't work in Photos app extension until I zoom in

Is something not working like it should? Let us know.
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2020-08-16 20:20:57

In the Photos app extension, ML Super Resolution won't work unless I zoom in a bit on the photo first.

p.s. I'd love a button for ML super resolution and denoise, so I don't have to remember the keyboard shortcuts in the extension which doesn't include the Pixelmator Pro menubar. I do 95% of my Pixelmator work in the extension and I love it!
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2020-08-18 15:39:42

Hi Harrison, by 'won't work', do you mean the keyboard shortcut doesn't make the feature turn on at all, unless you're zoomed to a certain percentage? Or does zooming (in/out) make the progress bar appear? If possible, a screen recording demonstrating the issue would be a great help!
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2020-08-21 12:34:20

Thanks for getting back to me. Yes, the keyboard shortcut doesn't make the feature turn on at all unless I zoom in or out any amount. When I try the keyboard shortcut before pinching to zoom, I get the OS-standard boink sound that an operation can't be done.
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2020-08-21 12:35:05

Interesting, could you email us about this at We'll take a closer look!