Clone tool not working properly with large images (panorama shots)

Is something not working like it should? Let us know.
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2020-04-13 17:14:39

When using a large image (in my case a panorama foto shot with iPhone 8, size 16382x3770) in Pixelmator Pro (v1.6 Magenta), the clone tool won't work on Pixels larger than 8400 in x direction.

I tried it with 2 different images. Every other tool (brush, pencil, etc) works properly. But you can't draw with a cloned stamp in the area after 8500px. I opened the same image in Pixelmator Classic (v3.9), there it worked fine.

In the attached picture you can see that there is a "hidden" barrier after the mark of 8400px. Image
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2020-04-14 16:04:18

Hey there, thanks for reporting this! I tried reproducing this in a similar image and I wasn't able to do so so I might be doing something wrong or the photo or Mac model/OS version might be a factor here. Could you share the file you're trying this on? You can upload it http://upload.pixelmator.com, then copy and paste the link here. Also, could you let me know your Mac model and version of macOS?
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2020-04-16 18:11:15

I uploaded the pxd file: http://upload-cdn.pixelmator.com/Panorama.pxd.zip

My Mac specs:
- iMac 27" Late 2012
- MacOS Catalina (10.15.4)
- 3.4Ghz Core i7
- 24GB DDR3 RAM
- 1TB Fusion Drive
- Nvidia GeForce GTX 680MX 2 GB

But as I mentioned before: It works fine in Pixelmator Classic and every other software I have (affinity, Krita)
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2020-04-20 14:43:06

Thanks a lot for sharing the sample file! I wasn't able to repro this on my 2017 MBPro, so it looks to be device/GPU-specific. I've passed this on to the devs though, we'll do some digging to see if we can pin down the cause. I'll let you know as soon as I have some news!
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2020-05-29 21:48:54

I'm having the same issue. Happily cloning away and then suddenly the clone stamp stops cloning. I can apply healing, but not cloning to a portion of the image.

Mac specs:

My Mac specs:
- iMac 27" Late 2013
- MacOS High Sierra (10.13.6)
- 3.5Ghz Intel Core i7
- 16GB 1600 MHz DDR3 RAM
- 3.12TB Fusion Drive
- Nvidia GeForce GTX 780M 4096 MB
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2020-06-01 12:20:29

by Arlene Yu 2020-05-29 21:48:54 I'm having the same issue. Happily cloning away and then suddenly the clone stamp stops cloning. I can apply healing, but not cloning to a portion of the image.

Mac specs:

My Mac specs:
- iMac 27" Late 2013
- MacOS High Sierra (10.13.6)
- 3.5Ghz Intel Core i7
- 16GB 1600 MHz DDR3 RAM
- 3.12TB Fusion Drive
- Nvidia GeForce GTX 780M 4096 MB
Does it stop cloning completely or do cloned areas get cut off at a certain part of the image? Also, does this tend to happen with certain images and, if so, are they tall/wide shots like the panorama example above?
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2020-06-09 20:21:08

Image Hi, I'm having an issue as well, the cloning stamp stops cloning in my main layer after I used the selection tool then repair. I checked, both my layers are unlocked. The stamp seems to work as usual but when I click, it doesn't clone.
It occured already two times since yesterday, both times on panorama shots indeed.
I'm on the trial version 1.6.4
MBP 15 mid-2014, Catalina 10.15.15, Intel Core i7 2.2GHz, GPU Intel Iris Pro 1536 Mo
Thanks for the help, cheers !

Edit : I notice that when I select the second layer, and I place the source on my main layer and the stamp in the second layer, it actually clones, but not the other way around ! Whatever layer i chose in the toolbar
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2020-06-10 13:01:59

Hi Valoche, looks like your screenshot didn't upload correctly (there was in issue with certain characters — fixed now), could you share it again by any chance?
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2020-07-02 22:06:23

I have pixelmator pro 1.4. When I select the clone tool it has a narrow-lined circle with a dotted line going off the pallet area. When I place the narrow-lined circle on the part of the image I want to duplicate, my Mac makes an error sound. What am I doing wrong? This is a small portrait oriented image.