Portrait is not recognized
2019-12-08 10:41:28
I load a portrait from IOS into Pixelmator Pro and on some portraits I have a portrait mask and on some it's missing. But all the photos are marked as portrait in the Photo App. What can I do, that I get the portrait mask on all portraits?
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2019-12-09 16:13:37
Certain photos, even though they were taken in Portrait mode, don't have portrait masks, especially if the subject is not a person. In the Photos app, when you click Edit, are you able to change the portrait lighting effect applied to the photo? If so, the image should have a mask. If not, it probably doesn't.
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2019-12-09 22:58:19
yes, that's possible. I can switch the whole range of lightning effects, that's the reason why I was surprised that pixelmator could not "detect" the mask. In the meantime I was using the magnetic-tools to create an own mask in pixelmator. A little more effort but in the end the result was great
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2019-12-10 08:32:31
In that case, could you share a sample image with us at support@pixelmator.com along with a few more details? The Magnetic Selection tool is pretty awesome, but it sounds like the mask should be shared together with the image...
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2020-03-26 23:04:45
Hi there 
I'm working on a big project atm, using this awesome feature built-in Pixelmator Pro. But I experience the exact same random problem as "spacekuh"... Have you guys found an explanation/solution to this yet?
I'm working on a big project atm, using this awesome feature built-in Pixelmator Pro. But I experience the exact same random problem as "spacekuh"... Have you guys found an explanation/solution to this yet?
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2020-03-27 11:18:54
Hi! The explanation is as follows: Certain photos, even though they were taken in Portrait mode, don't have portrait masks, especially if the subject is not a person.
In the Photos app, when you click Edit, are you able to change the portrait lighting effect applied to the photo? If so, the image should have a mask. If not, it probably doesn't.
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2020-12-14 02:47:27
Is it possible to change in Pixelmator Pro the depth of a portrait photo (aperture simulation f1.8 f2.4 etc) as in the iPhone? If not now, is it in your plans? Thanks!2019-12-09 21:13:37 Certain photos, even though they were taken in Portrait mode, don't have portrait masks, especially if the subject is not a person. In the Photos app, when you click Edit, are you able to change the portrait lighting effect applied to the photo? If so, the image should have a mask. If not, it probably doesn't.
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2020-12-18 16:30:05
It isn't possible and, to be honest, it isn't in our plans – it would be quite a difficult effect to simulate convincingly and Photos already does it, so it doesn't seem especially worthwhile. Maybe in the future, though!
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