PP can't read Sony A6400 raw images.

Is something not working like it should? Let us know.
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2019-11-24 17:47:53

Image

When trying to open it, it says "document is damaged or not compatible with PP 1.5.2"

I'm using High Sierra.


Cheers
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2019-11-24 19:55:34

Hi there, support for the Sony A6400 was added to the macOS RAW engine in macOS Mojave, so in order to edit those images, you'd need to be using Mojave or Catalina.
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2019-11-25 21:22:15

Ok, I gave a friend with Mojave some A6400 Raw and hes telling me too, that he can't open them in Pixelmator. Why is it possible in Affinity Photo and not in PP?
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2019-11-26 10:02:19

It certainly should work in Mojave — I was able to open the sample RAW images available from the Photography Blog website in Pixelmator Pro on an iMac with macOS Mojave and the latest version of Pixelmator Pro:
Image
So it's highly unlikely the official list provided here is incorrect. For comparison, here's the same list for High Sierra and iOS 11. Could you share one of your images with us? Feel free to email them to support@pixelmator.com if you'd rather not share them publicly.
by ShenMue3 2019-11-25 21:22:15 Why is it possible in Affinity Photo and not in PP?
We use the native RAW processing engine for initial RAW decoding, then we apply some additional rendering of our own based on our custom color model. Affinity Photo uses its own RAW engine by default. That's simply one place where we'll probably always be different — if there's a native framework or API for something, 99 times out of 100, we're going to use it. Being native is a big part of our philosophy because we feel that, if developers do this, it helps the platform grow, which helps everyone in the long run.
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2019-11-26 10:11:21

Sorry guys my bad.
My friend told me he had the newest OS but he is also using High Sierra.

Sorry for the confusion.
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2019-11-26 10:22:39

by ShenMue3 2019-11-26 07:12:24 Sorry guys my bad.
My friend told me he had the newest OS but he is also using High Sierra.

Sorry for the confusion.
That's OK, glad to hear it's not a bug!