Pixelmator pro on High Sierra 10.13.2

Is something not working like it should? Let us know.
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2018-01-17 19:59:31

Pixelmator info says compatibility: Mac Os 10.13 or later, 64-bits processor.

I have a Macbook (end of 2009) 64bits with High Sierra 10.13.2

But I can't buy and install Pixelmator Pro, I message says "We could not complete your purchase. This computer does not meet the minimum install requirements for the app"

Anyone can help me?

Thanks
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2018-01-18 08:58:13

Hi there, Pixelmator Pro requires a Mac with a Metal-compatible graphics card — a list of those can be found here: https://support.apple.com/en-us/HT205073
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2018-02-16 03:49:05

Well, this is a bug anyway. I have the same problem as alexnavagonza although my Mac Pro is Metal-compatible:

Image
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2018-03-13 22:17:45

Got a 2010 Mac Pro (12-core 3.46Ghz, 64GB) with a RX 470 4GB graphics card that supports Metal.

Pixelmator 1.0.6 runs just fine, but I cannot update to 1.0.8 because 'This computer does not meet the minimum install requirements for the app'. Refund please.
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2018-03-14 20:57:38

@Martijn Goudkamp

Refunds are done by apple. Use their report a problem website to do so: https://reportaproblem.apple.com/