Can't quit Pixelmator Pro

Talk about Pixelmator Pro, share tips & tricks, tutorials, and other resources.
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2021-01-26 17:27:34

Trying to close down for the day, save my work, hit quit
I don't know what happened ... everything is froze ... even the New Document window is unresponsive...
quit from the Pixelmator Pro window is greyed out.
Quit from the dock does nothing
Activity Monitor telles me Pixelmator Pro is using zero CPU, about 1,90GB Memory, zero Energy, 438,3 MB/573,0 MB written/read, and zero Network activity
Apple Menu - Force Quit does not show Pixelmator Pro as unresposive ...
Will leave for now, return later
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2021-01-26 18:24:01

Hey there. At this point, it’s difficult to say what could be going on here. If you haven’t already, could you shoot us an email to support@pixelmator.com about this with more details about your Mac? We’ll dig deeper.
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2021-01-26 19:53:31

OK, what details do you need exactly?
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2021-01-27 08:07:54

Your Mac model and the macOS version you're running would be great. :pray:
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2021-01-27 08:10:34

Sending mail message as we speak :smile:
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2021-01-27 08:16:05

Awesome, thanks!
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2021-02-18 15:13:36

Hi, I have same problem.
I have MacBook Pro 13 inch 2017.
Version: macOS Catalina 10.15.7
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2021-02-24 13:07:59

by Luca Spindler 2021-02-18 13:13:36 Hi, I have same problem.
I have MacBook Pro 13 inch 2017.
Version: macOS Catalina 10.15.7
Hey Luca. Does the Force Quit option work when this happens? And when you force quit Pixelmator Pro, do any reports show up after you relaunch it? These reports would be very helpful for us to check out. You can send them over to us at support@pixelmator.com. Thanks!