Can't Open PNG image

Talk about Pixelmator Pro, share tips & tricks, tutorials, and other resources.
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2020-12-14 14:54:39

When try to open an image on MBPro (Catalina) taken with iPhone, I get "The document couldn’t be opened. The document is damaged, or isn’t compatible with Pixelmator Pro 1.8."
It's a PNG image. I'm sure I've opened PNG images before with Pixelmator Pro. What could be problem? Thanks
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2020-12-18 15:43:27

It's difficult to say, to be honest... The first thing you should try is quitting and reopening Pixelmator Pro. If that doesn't help, then it would be a good idea to restart your Mac. And if that doesn't help, well, it would be great if you could email us at