I wanted to try out Pixelmator pro (I have not tried out Pixelmator before), and there was no problem installing the app, but when I try to upload a picture in the app, it does not work. I just get this wheel loading forever even when I try to upload just one picture, or it doesn't show up at all when i get the picture from "open..." I have a MacBook Pro (Retina, 15-inch, Late 2013) with Intel Iris Pro 1536 MB. I thought this was enough, but maybe it isn't? This machine is supposed to have metal.
Can anyone help me? I was looking forward to try out the program and most likely buy it, but of course not if it doesn't work properly.
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Hi there, this should definitely be working, although we have seen one or two cases like yours over the past few months — if you haven't done so already, could you email us about this at firstname.lastname@example.org? We'd love to take a closer look at what could be going on.